Email: ChristopherJHauck@Gmail.com
World of Warcraft In-Game Support Redesign Blizzard's MMO video game World of Warcraft included a customer support site that was specific to and accessible inside the games interface. The purpose of this project was to redesign this support experience, providing players with an updated design that was more catered to common problems and issues players faced while playing the game.
World of Warcraft Game Playtest While working at Blizzard I had the opportunity to support our Games User Research team. In doing so, I gained experience in conducting playtests on products that were currently in development to collect early player feedback on developer designs.