CoSupport’s mission is to bring excellence in customer support and customer care to every startup, software company, and web dev team in the world. So far, we’ve reached over 300 of those companies, but don’t worry – we’re still going strong. Led by support maven Sarah Hatter, our team is ready to help you become more efficient, have a better understanding of your metrics, and wow all your customers.
We’re often hired to teardown support systems and rebuild them, shiny and new. We’ll help you figure out what to improve, what metrics and industry KPI’s you need to track to be more productive, and how to celebrate what’s already great about your customer. experience.
Thanks to our conference ElevateCX, we are the epicenter of the SaaS & eCommerce customer support community. We can connect you with the right people to join your team, or help coach the team you have in place already.