Businesses with over 50 people usually have their own IT department, but it doesn’t make financial sense for small businesses in Chicago to have their own IT staff. We step in to fill that gap by providing professional outsourced computer support services for your Chicago small business.
Outsourced computer support does not mean you will be forced into an impersonal help desk solution. We take a different approach; each client works hand in hand with their own personal technician. We use remote access software to achieve our 3-5 minute response time. However, we are happy to come into your office if you need us. We are in the heart of the loop at 141 W. Jackson, so we are never far away if you need help. /****************************************** - PREPARE PLACEHOLDER FOR SLIDER - ****
We believe that your technology should be transparent. You shouldn’t have to fight with your technology to do your work. Unresolved issues are frustrating. One of the biggest complaints with new clients is that their old IT consulting firm was unable or unwilling to resolve all of their issues. We believe that all issues can be resolved. To meet this goal, we use an internal system to track support resolution times to make sure that all outstanding issues are resolved promptly. Each ticket is followed