Description: - Cornelius, North Carolina
The class provided great insight for Association boardmembers regarding Legal and Liability issues, Insurance Coverage for Board members, Covenant/ Rule Violations, Collection Methods that Work, Reserves – What are they and why they are important, and more.
Owns a Managed IT Services Provider proactively addressing Challenges and Opportunities for municipal, legal, manufacturing, real estate, health care, and public safety organizations in the greater Charlotte area.
Managed a field service office providing break/fix, warranty, and consulting support to legal, manufacturing, real estate, and government organizations. Aided sales staff during client meetings and creates solution proposals with a 95% client contract approval. Championed customer satisfaction through technical professionalism, decreased response time, and cost-reduction efforts that have ensured over 90% contract renewals.