Moonpear Consulting LLC “Improving the customer information experience” document management — technical writing — information design & access — product feature requirements — usability
Moonpear Consulting brings 30 years of varied experience in the software field to the problem of making information better for the customers of that information, especially information regarding products, software, tools & infrastructure. We summarize the essence of our practice as Improving the customer information experience .
We are obsessed with both the quality & usefulness of information and the best & most efficient ways that users can find & access it , which is why our interest and skills range from technical writing to document management, from user interfaces & usability to software requirements, from getting the most from hyperlinks and search tools to thinking outside the box about how to organize information. We see the world through a lens of how available and helpful information is, because we (and others) spend s